Quick Answer: Yes, name changes are usually possible. Contact us at [email protected] or via live chat with your booking reference and the correct name details. We will update the booking for you.
Why Name Changes May Be Needed
Typo in original booking
Different name on ID vs booking
Transferring booking to another person
Legal name change
How to Request a Name Change
Option 1: Email
Email [email protected]
Include your booking reference
Provide the name to be changed
Provide the correct name (as on ID)
Explain the reason for change
Option 2: Live Chat
Use chat widget on website
Provide booking reference
Give current and correct name
Agent will process the change
Information Required
Booking reference number
Current name on booking
Correct name (as it should appear)
Copy of ID (may be required)
Reason for change
Important Notes
Some operators allow name changes, some do not
Changes may need to be done 24-48 hours before
Some fees may apply for changes
Name must match ID for check-in
When Name Changes May Not Be Possible
Promotional or discounted rates
Within 24 hours of activity
Some activity-specific restrictions
For Hotels
Hotel bookings are usually more flexible. The main guest name can often be changed at check-in if needed, but it is best to update beforehand.
