Quick Answer: If you lose your voucher, you can easily access it again through your confirmation email or by downloading it from your Over The Planet account.
How to Retrieve Your Voucher
From Confirmation Email
Search for "Over The Planet" in your email
Find your booking confirmation
Click "View Voucher" or download PDF
From Your Account
Log in to Over The Planet
Go to "My Bookings"
Find your booking
Click "Download Voucher" or "View Ticket"
Save or print the voucher
Contact Us
If you cannot access either:
Email [email protected]
Include your booking reference
We will resend the voucher
What Your Voucher Contains
Booking reference number
Activity/hotel details
Date and time
Meeting point or hotel address
Operator contact information
QR code for verification
Tips to Avoid Losing Voucher
Save digital copy to phone wallet
Take a screenshot
Print a hard copy
Forward to travel companion
Keep email easily accessible offline
Day-of Tips
Have voucher ready before leaving
Screen brightness up for scanning
Have backup (screenshot) just in case