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How do I leave a review?

Written by Emily Mccoubrey
Updated this week

Quick Answer: After your activity or stay, you will receive an email invitation to leave a review. Click the link in the email or log into your account to share your feedback.


How to Leave a Review

Via Email

  1. Check your inbox for "Rate your experience" email

  2. Click the review link

  3. Rate using stars (1-5)

  4. Write your review

  5. Submit

Via Your Account

  1. Log in to Over The Planet

  2. Go to "My Bookings"

  3. Find completed booking

  4. Click "Leave a Review"

  5. Submit your feedback

What to Include

  • Your overall experience rating

  • What you liked about the activity/hotel

  • Any areas for improvement

  • Tips for future travelers

  • Photos (optional but helpful)

When You Will Be Asked

  • 1-2 days after your activity date

  • After hotel check-out

  • Email reminder if you have not responded

Why Reviews Matter

  • Help other travelers make decisions

  • Feedback helps operators improve

  • Builds community trust

  • Your experience helps others

Review Guidelines

  • Be honest and fair

  • Base on your actual experience

  • Include both positives and negatives

  • Be respectful and constructive

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