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Are the operators verified and licensed?

Written by Emily Mccoubrey
Updated this week

Quick Answer: Yes, all operators on Over The Planet are verified and licensed. We carefully vet each partner before listing their activities or accommodations on our platform.


Our Vetting Process

Before Listing

  • Business registration verification

  • Licensing confirmation (tourism boards, local authorities)

  • Insurance and liability coverage check

  • Safety record assessment

  • Customer reviews from other platforms

Ongoing Monitoring

  • Regular quality reviews

  • Customer feedback monitoring

  • Safety incident tracking

  • Compliance checks

Types of Verification

Tour Operators

  • Local tourism licenses

  • Professional tour guide certifications

  • Vehicle safety permits (for transport)

  • Activity-specific safety certifications

Accommodations

  • Hotel operating licenses

  • Fire and safety certifications

  • Health and hygiene standards

  • Star rating verification

Partnerships

We partner with established suppliers including:

  • Viator (TripAdvisor company)

  • Klook

  • KKday

  • Intrepid Travel

  • Hotelbeds

These partnerships ensure additional verification and quality assurance.

Reporting Concerns

If you have concerns about an operator safety or legitimacy, please contact us immediately. We take all reports seriously and will investigate.

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