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What are your customer reviews and ratings?

Written by Emily Mccoubrey
Updated this week

Quick Answer: We aggregate reviews from verified customers who have booked through our platform. You can see ratings and reviews on each activity and accommodation listing.


Where to Find Reviews

  • On each activity or hotel listing page

  • Summary ratings on search results

  • Detailed reviews on the main product page

How We Display Ratings

  • Overall rating: Average of all verified reviews

  • Categories: Value, Quality, Service, etc.

  • Recent reviews: Most recent feedback first

Review Authenticity

Verified Reviews Only

  • Only customers who booked through Over The Planet can leave reviews

  • We verify each review is from a genuine customer

  • No incentivized or fake reviews

What We Do Not Allow

  • Fake or fabricated reviews

  • Reviews from competitors

  • Manipulated ratings

  • Inappropriate content

Leaving a Review

After your activity or stay, you will receive an email invitation to leave a review. Your feedback helps other travelers make informed decisions.

Our Commitment

We are transparent about both positive and negative reviews. Operators with consistently low ratings are reviewed and may be removed from our platform.

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