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How do I contact customer support?

Written by Emily Mccoubrey
Updated this week

Quick Answer: Contact us via email at [email protected] or use the chat widget on our website. Our support team typically responds within 24 hours.


Contact Options

Email Support

  • Response time: Within 24 hours

  • Best for: Non-urgent queries, booking modifications

Live Chat

  • Available: On our website during business hours

  • Response time: Usually within minutes

  • Best for: Quick questions, immediate assistance

Information to Include

  • Your booking reference number

  • Email address used for booking

  • Clear description of your issue

  • Screenshots if applicable

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