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Why was my payment declined?

Written by Emily Mccoubrey
Updated this week

Quick Answer: Payment declines are usually due to insufficient funds, incorrect card details, or bank security blocks. Try a different payment method or contact your bank.


Common Reasons for Declined Payments

  • Insufficient funds: Not enough money in your account

  • Incorrect details: Wrong card number, expiry, or CVV

  • Bank security: Unusual activity flagged by your bank

  • International transaction: Bank blocks foreign charges

  • Card expired: Card has passed expiration date

How to Resolve

  1. Double-check all card details

  2. Try a different card

  3. Contact your bank to authorize the transaction

  4. Ensure you have sufficient funds

  5. Clear browser cache and try again

Still Having Issues?

Contact our support team with:

  • Screenshot of error message

  • Card type (Visa, Mastercard, etc.)

  • Approximate time of attempt

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