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Can I get a partial refund?

Written by Emily Mccoubrey
Updated this week

Quick Answer: Partial refunds may be available depending on the cancellation policy and how far in advance you cancel. Contact our support team to discuss your specific situation.


When Partial Refunds Apply

  • Cancelling part of a multi-day booking

  • Not using all services in a package

  • Cancelling close to the deadline (reduced refund)

  • Operator cancels part of your experience

How to Request

  1. Contact our support team

  2. Explain which parts you want to cancel

  3. We will check if partial refund is possible

  4. If approved, refund will be processed

Important Notes

  • Not all bookings qualify for partial refunds

  • Operator policies may not allow partial cancellation

  • Some packages are all-or-nothing

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