Quick Answer: Cancellation policies vary by product. Most bookings offer free cancellation up to 24-48 hours before for a full refund. Check your confirmation email for the specific policy of your booking.
General Cancellation Policy
Free Cancellation
Most activities: Cancel up to 24-48 hours before for full refund
Hotels: Varies by property - check booking details
Packages: Cancellation terms stated during booking
Non-Refundable Bookings
Some bookings are marked as non-refundable during the booking process. These cannot be cancelled for a refund.
How to Check Your Policy
Check your confirmation email
Look for the "Cancellation Policy" section
Review the specific terms for your booking
Refund Timeline
Refunds processed within 5-10 business days
Amount depends on how far in advance you cancel
Original payment method used for refund
