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How do I modify my booking?

Written by Emily Mccoubrey
Updated this week

Quick Answer: To modify your booking (including dates, participants, or special requirements), please email us at [email protected] or send a message through our live chat.


What Can Be Modified

  • Dates and times

  • Number of participants

  • Pickup location (if applicable)

  • Special requirements or dietary needs

How to Modify Your Booking

Option 1: Email

  1. Email [email protected] with your booking reference number

  2. Describe the changes you would like to make

  3. Our team will check availability and confirm

  4. Pay any price difference if applicable

Option 2: Live Chat

  1. Open the chat widget on our website

  2. Provide your booking reference number

  3. Request the modifications you need

  4. A support agent will assist you

When Modifications Are Not Available

  • After the cancellation deadline stated in your booking

  • Non-refundable or promotional bookings

  • Fully booked alternative dates

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