This Privacy Policy explains how Over The Planet (“we”, “us”, “our”) collects, uses, discloses, and safeguards your personal information when you visit our website and use our services (collectively, the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.
This policy has been adapted from the structure of Klook’s Privacy Policy and is tailored to reflect our practices.
1. Introduction
At Over The Planet, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding data collection, use, sharing, and security.
2. Information We Collect
We may collect the following types of information when you interact with our Site:
Personal Information:
Information you provide directly (such as your name, email address, postal address, phone number, payment details, etc.) when you create an account, make a booking or contact us.
Usage Data:
Information is automatically collected when you use our Site, including your IP address, browser type, operating system, pages visited, and the dates/times of your visits.Device & Technical Information:
Details about the device you use to access our Site (for example, device type, unique device identifiers, and mobile network information) to help us optimize your experience.Third-Party Data:
With your consent, we may receive information about you from third-party sources (such as social media platforms) when you engage with our Site via those channels.
3. How We Use Your Information
We use the collected information for various purposes, including:
Providing and Improving Our Services:
To process bookings, manage your account, personalize your experience, and ensure the smooth operation of our Site.Communication:
To send you important updates, service notifications, marketing communications (if you have opted in), and customer support messages.Analytics and Development:
To understand how our Site is used, diagnose technical issues, and enhance our offerings through data analysis and testing.Legal and Security Purposes:
To comply with applicable laws, enforce our terms, and protect the rights, property, and safety of Over The Planet and its users.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our Site by:
Storing your preferences and settings.
Analyzing usage trends to enhance our content and functionality.
Delivering personalized content and advertisements.
You may manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our Site.
5. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
Service Providers:
Trusted third-party vendors who perform functions such as website hosting, payment processing, analytics, marketing, and customer service on our behalf under strict confidentiality agreements.Legal and Regulatory Authorities:
In response to lawful requests or when required to comply with legal obligations, regulations, or court orders.Business Transfers:
In the event of a merger, acquisition, or sale of assets, where your information may be part of the transferred assets. We will ensure that any such transferee agrees to protect your data in a manner consistent with this Privacy Policy.
6. Data Security
We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to safeguard your data, no security system is impenetrable. In the unlikely event of a data breach, we will promptly notify you and take all necessary steps as required by law.
7. International Data Transfers
If you are located outside of [Insert Jurisdiction], please be aware that your information may be transferred to, stored, and processed in countries where our servers are located. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy, regardless of where it is processed.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely dispose of or anonymize it.
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
The right to access, correct, or delete your personal information.
The right to restrict or object to certain processing activities.
The right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
10. Children’s Privacy
Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us immediately so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, the updated policy will be posted on our Site with a revised effective date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
By using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.